At Cala Caari, we take utmost care in packaging and shipping your orders so that our handcrafted pieces, original artworks, and apparel reach you safely and in pristine condition.

1. Order Processing Time

All orders are processed and dispatched from our fulfillment center within 2 to 5 business days (excluding Sundays and public holidays), unless otherwise specified for custom, made-to-order, or limited-edition items.

2. Shipping Timelines

Once dispatched, standard delivery typically takes:

• Domestic Shipping (Within India): 3 to 7 business days depending on the delivery destination.
• International Shipping: Delivery timelines vary based on the destination country and customs clearance procedures.

3. Shipping Charges

Shipping charges (if applicable) are calculated and displayed at the time of checkout based on your delivery address, package weight, and dimensions. From time to time, we may offer promotional free shipping thresholds.

4. Tracking Your Order

Once your order has been successfully dispatched, we will share a tracking link or tracking number via email and/or SMS so you can monitor the status of your shipment in real time.

5. Packaging and Transit Safety

Given the delicate and collectible nature of our offerings—such as brass artifacts and fine art prints—every item is rigorously inspected and packed using protective materials to prevent transit damage.

6. Delayed or Undelivered Shipments

While we make every effort to deliver your order within the estimated timeframes, unforeseen circumstances like extreme weather, logistics bottlenecks, or regional restrictions may cause delays. If your shipment is heavily delayed, please feel free to reach out to our support team.

7. Contact Us

If you have any questions or concerns regarding your shipment, please reach out to our team at:

Email: calacaari.craftandcinema26@gmail.com